By Dennis Collin
Question:
My AutoCAD 2024 does seem to be displaying any Activity Insights events.
Answer:
There could be several reasons for this but here is a list of things to check.
User is not signed in. Ensure that you are signed into your Autodesk Account within your product. If you’re not signed in, events are not collected for Activity Insights events.
Not the Right Product. Not all Autodesk products support Activity Insights events. Currently, only AutoCAD and the AutoCAD-based specialized toolsets support viewing events. AutoCAD LT can log events, but events can't be viewed from that product. AutoCAD for Mac and AutoCAD LT for Mac do not support either viewing or logging events. This is being investigated and may be implemented in a future update.
Account and License Type. Activity Insights are only available if:
- You are on the named user plan.
- You are an AutoCAD user.
- You have a commercial license; not a Not for Resale (NFR), trial, or educational license.
Activity Insights Event Location is No Longer Valid. Events are written to the Activity Insights Event Location specified in the Files tab of the Options dialog box. If that location is no longer valid or accessible, previous events can't be displayed on the Activity Insights palette.
NB. A notification may appear on the Notification Activity Palette.
Only Seeing My Own Events.
The default location for the Activity Insights Event Location is C:\Users\{username}\AppData\Local\Autodesk\ActivityInsights\Common. Change this to a shared location so that any drawing activity is logged in a single, shared location regardless of who works on it.
Command: ACTIVITYINSIGHTSPATH
NB. AutoCAD LT does not currently support viewing Activity Insights. However, AutoCAD LT does support logging the drawing activity. To make sure you capture all drawing activity, your collaborators using AutoCAD LT should set this system variable on the command line to the same shared location.
Variable: ACTIVITYINSIGHTSVIEWEDLOGGING
(Ensure variable is set to ON or 1)
Events Processing.
It can take some to process existing events and refresh the palette after the event location is updated to point to the shared folder.
My suggestion is to save the drawing, take a screen break and put the kettle on! Remember DSE regulations suggest a 5–10-minute screen break or change of activity every hour.